Inside Sales Executive (On-Site, Hybrid, Remote)
Reporting to the Commercial Director, North America, the Inside Sales Executive will play a fundamental role in achievingour ambitious customeracquisition and revenue growth objectives. The primary responsibility is to generate new business opportunities and appointments through outbound engagement (emails, calls & social selling)ensuring defined KPI’s are achieved. The role will involve regular collaboration with Marketing & field-based Business Development teams, supporting campaign initiatives to achieve predefined objectives.
Job can be office-based (Raleigh, NC), hybrid, or fully remote.
Basic salary + performance-based bonus plan.
Role and Responsibilities
New Business: leads, prospects and opportunities:
- Use web-based tools such as ZoomInfo, LinkedIn, Google, etc. to develop client contacts and account based marketing
- Call new clients.
- Respond to PI web leads / inbound requests as first point of contact to conduct needs assessment.
- Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapports, providing technical information and explanations, and preparing quotations.
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
Collaboration:
- Work strategically with Marketing and Sales Teams to support marketing campaigns including promoting webinars, customer days and other marketing driven events through outbound engagement.
- Actively participate in the performance analysis of campaigns and assess success / build contingency plan for lower-than-expected results.
- Schedule introductory business development calls, conference calls and demos between sales team members and target company decision makers.
- Work closely with field-based Business Development to ensure smooth transfer of information and accounts.
- Collaborate regularly with Marketing leads, Commercial Sales Operations & Senior SalesLeadership.
CRM System:
- Track all activity with prospects and clients in Hubspot.
- Maintain and expand your database of prospects within your assigned territory.
- Create new contacts daily through outbound calling and social selling.
- Ensure contacts created are consented to receive further communication while adhering to data privacy laws (example GDPR).
- Accurate data entry.
Research:
- Research accounts, identify key players and generate interest.
Your Profile – Skills and Required Experience:
- Inside Sales experience, preferably within the life science industry.
- Proven track record in delivering sales results against a plan, in particular achieving quota.
- Experience working with Hubspot or similar CRM.
- Ability to create qualified opportunities through outbound calling and social selling.
- Strong solution selling skills with ability to handle objections effectively.
- Excellent verbal and written communications skills; confident communicator with a good telephone manner and positive attitude.
- Ability to work as part of a team and independently to generate new business opportunities through outbound prospecting activities.
- Ability to build rapport with new potential customers, discover challenges and align needs to PI solutions.
- Must be a quick learner who excels in a rapidly changing environment – willingness to learn something new every day.
- Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.
- Fluent in English.
Education:
- Preferred: Bachelor’s degree in marketing, promotions, advertising sales, or business administration, or related experience.
Prospects for career development:
A promotion to the role of Business Development can be granted after two years in this position and due to the excellent results achieved.
About Ennov
Ennov provides a comprehensive software platform to manage the most demanding processes of life sciences organizations in a compliant and efficient way. With over 25 years of experience, Ennov’s cloud-based solutions cover Regulatory Affairs, Pharmacovigilance, Quality, Clinical, and Document Management. Dedicated to innovation and excellence, Ennov’s solutions are used by more than 450 Life Science companies and 500,000 users worldwide, helping them to bring their products to market faster while maintaining compliance with regulatory requirements.
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